Orders are typically dispatched within 2 to 3 business days of receiving payment. Processing times may vary during peak seasons or promotions.

Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. Shipping costs will be displayed during the checkout process.

Estimated delivery times vary depending on the selected shipping method and the destination. Delivery times are provided during the checkout process and are estimates, not guarantees.

Once your order has been shipped, you will receive a tracking number via email. You can track the status of your order using the provided tracking information.

We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Customers are responsible for any customs and import duties that may apply to their order. Customs policies vary by country, so please check with your local customs office for more information.

Rudragemz is not responsible for delays in shipping caused by factors beyond our control, such as weather, customs processing, or carrier delays.

Customers are responsible for providing accurate and complete shipping addresses. Rudragemz is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Once an order has been processed, changes to the shipping address or method may not be possible. Please contact us immediately if you need assistance.